Legal Document · Data Protection Policy

Millbit Privacy Policy — Your trust is our greatest asset

Everything about how your personal data is collected, stored, and used is clearly outlined here. Millbit believes transparency is the strongest form of security.

Last Updated: January 1, 2026
GDPR Compliant
256-bit SSL Encryption
Never Sold to Third Parties
How the Data Flow Works
You
Encrypted
Millbit Server
Your data is never sold to third parties
Payment details are not stored on our servers
You can request deletion of your data at any time
International data protection standards are upheld
Who does this policy apply to?

This Privacy Policy applies to all users of Millbit's website, mobile app, and related services. By registering with or using Millbit, you are deemed to have accepted this policy.

01

What Information We Collect

From registration through the duration of your use

Data Collection

Millbit collects your data in two ways — information you provide directly, and information collected automatically when you use the platform.

Data TypeSource of CollectionWhy It's Needed
Identity Information
Name, Date of Birth, National ID
Registration Form / KYCIdentity Verification
Contact Information
Email, Mobile Number
Registration FormAccount Communications
Financial Information
Mobile Banking Number
Transaction TimePayment Processing
Device Information
IP Address, Browser, OS
AutomaticSecurity Verification
Usage Data
Game History, Betting Data
Platform UsageExperience Improvement
Please Note: We never store your bKash/Nagad PIN or bank card number. Payment information is processed directly within the secure environment of the payment gateway.
02

How We Use the Data We Collect

How and Why We Use Your Data

Data Usage

The purposes for which Millbit uses your data are clearly set out below. We never use your data beyond what is necessary.

  • Account Management & Verification: To verify your identity and keep your account secure.
  • Transaction Processing: To properly manage deposits, withdrawals, and bonuses.
  • Fraud Prevention: To detect and prevent money laundering and other illegal activities.
  • Service Improvement: To analyse your usage patterns and improve the overall platform experience.
  • Customer Support: To resolve your issues quickly.
  • Legal Compliance: To meet the requirements of regulatory authorities.
Marketing Communications: If you opt in to promotional emails or SMS at registration, we will send them to you. You can turn this off at any time from your account settings.
03

Sharing Information with Third Parties

When, With Whom, and Why

Data Sharing Policy

Millbit does not sell your personal data or share it with advertisers. Information may only be shared in the limited circumstances outlined below, and only to the extent necessary:

  • Payment Providers: For transactions with bKash, Nagad, and bank only.
  • KYC Verification Provider: Accredited third-party services for identity verification.
  • Law Enforcement: Where required by a valid legal obligation or court order.
  • Regulatory Authority: To comply with licensing requirements.
  • Technology Partners: For server hosting and security services — they operate under our security agreement.
All third-party partners are required to comply with Millbit's privacy standards. They may not use or share your information for any other purpose.
04

Data Retention & Security Measures

How Long We Keep Your Data and How It's Protected

Storage & Security

Millbit protects your data using the highest industry security standards. All data transmissions 256-bit TLS/SSL Encryption Secured by.

  • Data for active accounts is retained for as long as the account remains open.
  • Even after account closure, data may be retained for up to 7 years to meet legal obligations.
  • Server data is backed up regularly with encryption.
  • Millbit staff are granted access only to the data they need to do their job.
  • An independent security audit is conducted annually.
No method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.
05

Cookies & Tracking Technologies

What Are Cookies & How to Manage Them

Cookie Policy

Cookies are small text files stored in your browser. Millbit uses cookies to remember your login, keep your session secure, and improve our services.

Millbit uses three types of cookies:

  • Essential Cookies: For login sessions and security — the platform cannot function without these.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand which features are used most — no personal data is involved.

You can block or delete cookies at any time through your browser settings, though doing so may affect the functionality of certain features.

06

Your Data Rights

What You Can Know and Do

Your Rights

As a Millbit user, you have important rights over your personal data. To exercise any of them, reach out to our support team — assistance is available in Bengali.

07

Children's & Minors' Privacy

Protection of Under-18s

Millbit's services are strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that an underage user has created an account, that account will be closed immediately and all associated data will be deleted.

If a parent suspects their child is using a Millbit account, please contact support@millbit.ws immediately.
08

How This Policy May Change

When and How You Will Be Notified

Millbit may update this privacy policy from time to time. For significant changes, you will be notified at least 30 days ago You will be notified at your registered email address and via an on-platform notice.

Continued use of the service after any changes takes effect will be considered acceptance of the updated policy. The date of the latest revision is shown at the top of the page.

09

Privacy Contact

Where to Go with Questions or Complaints

For any privacy-related questions, data deletion requests, or complaints, please contact us. You're welcome to write in Bengali — we typically respond within 48 hours.

Email: support@millbit.ws
Subject line: "Privacy Request"
Support Hours: 24/7 — Also available via live chat

Your Rights Over Your Data

As a Millbit user, you have the following rights

Right of Access

You may request to know what information Millbit holds about you. Full details will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect, you can request a correction. Some details can also be updated directly from your account settings.

Right to Erasure

After closing your account, you may request that your data be deleted — it will be removed unless we are legally required to retain it.

Right to Restrict Processing

In certain circumstances, you can request that the use of your data be restricted. Contact support for more details.

Right to Data Portability

You may request a copy of the information we hold about you in a portable format.

Right to Object

You may object to your data being used for marketing purposes. This will take effect immediately.

Millbit's Data Protection Measures

We Keep Your Data Safe Through Technology and Policy

End-to-End Encryption

Your data is encrypted at every step, from your device to Millbit's servers. No one can intercept it in transit.

Two-Factor Authentication (2FA)

Enable 2FA for an extra layer of account security. An OTP will be required at login, keeping unauthorized users out.

Payment details are not stored

Your bKash/Nagad PIN and card number are never stored on Millbit's servers. Payment information is handled directly by the payment gateway.

Strict Access Controls

Millbit staff can only access the information required for their specific role. All access is logged.

Regular Security Audits

An independent security audit is conducted annually. Any vulnerabilities identified are addressed promptly.

Real-Time Incident Alerts

In the event of a security incident, affected users will be notified within the legally required timeframe.

Account & Transaction Enquiries

Direct Answers to Common Questions

KYC verification is straightforward and done entirely online. You'll typically need three documents: a scan or clear photo of your National ID (NID) or passport, a selfie showing your face clearly, and proof of address such as a utility bill or bank statement. Simply go to the "Identity Verification" section of your account and upload the images. Verification is usually completed within 24–48 hours. Most features are available without KYC, but verification is mandatory before large withdrawals.

Deposits made via bKash or Nagad typically appear in your account within 5 minutes. During peak hours, it may take up to 30 minutes. If more than 30 minutes have passed, first check the bKash app to confirm whether the transaction was successful — if you received a confirmation message, note the transaction ID. Then contact Millbit support via live chat and provide the transaction ID, amount, and time. Most issues are resolved within 1–2 hours. If a deposit fails, the funds are returned to your bKash account.

Play in a safe environment, win with confidence

Your information is completely safe at Millbit. Register now and enjoy the best betting experience in Bangladesh.

SSL Encrypted
Data Is Never Sold
24/7 Support
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